222bet's Privacy Policy
This document explains in detail how your personal information is collected, why it is used, and how it is kept secure.
Introduction and Scope
This privacy policy applies to all users of the 222bet platform. When you open an account on 222bet, use our services, or contact us, you are considered to have agreed to the terms of this policy. This document explains what types of information we collect, the purposes for which it is used, how it is stored, and under what circumstances it may be shared with third parties.
222bet is committed to ensuring a safe and transparent experience for users in Bangladesh. Our Terms and Conditions apply together with this privacy policy, and both documents together form the legal basis of our services.
This policy applies only to 222bet's own platform. 222bet is not responsible for the privacy practices of third-party websites or applications.
Important: Any changes to this policy will be published on this page. You are advised to read it regularly. Continued use of our services will be taken to mean that you have accepted the updated policy.
Data Collection
222bet collects your information in several ways. The stages at which information is collected and the types of information involved are described below:
2.1 Registration and Account Information
Information you provide yourself when creating an account:
- Full name and date of birth
- Email address and mobile number
- Username and password (stored in encrypted form)
- Residential address
- National ID card or passport details for identity verification
2.2 Financial Transaction Information
Relevant financial information is collected during deposit and withdrawal processes. bKash, Nagad, Rocket, Upay, and bank transfer can be used for deposits and withdrawals on 222bet. Records of related transactions are stored securely.
2.3 Automatically Collected Information
Some information is automatically recorded while you use the platform, even without your active input:
- Device type, operating system, and browser version
- IP address and approximate geographical location
- How long and where time is spent on the platform
- Cookies and session data
- Referral source (how you arrived at the site)
Purpose of Data Use
222bet uses collected information only for specific and legitimate purposes. The main purposes are set out in the table below:
| Purpose | Description |
|---|---|
| Account Management | Completing registration, verifying identity, and granting access to an account |
| Financial Services | Processing deposits and withdrawals, maintaining transaction records |
| Security and Fraud Prevention | Detecting and preventing unauthorised access, account theft, and financial fraud |
| Customer Support | Providing assistance via live chat and email, resolving issues |
| Platform Improvement | Analysing user experience to improve service quality |
| Marketing Communications | Sending promotional information based on your preferences (subject to consent) |
| Responsible Gaming | Detecting unusual playing patterns and providing appropriate support |
222bet never sells your information. Every use of data is limited to a clear purpose.
Data Sharing and Disclosure
222bet does not sell or arbitrarily disclose your personal information to third parties. However, limited information may be shared in the specific circumstances below:
4.1 Technology and Payment Service Providers
We work with trusted payment gateways and technology partners to process transactions. These partners receive information only for their designated tasks and may not use it for any other purpose.
4.2 Game Providers
Third-party game developers' technology is used to run slots, live casino, and other games. Information required for game sessions may be shared with these providers.
4.3 Legal Obligations
If a competent authority lawfully requests information, or if providing information becomes necessary in any legal process, 222bet will be obliged to supply it.
4.4 Business Changes
In the event of a change of ownership or merger of the company, user information may be transferred to the new authority. You will be informed in advance in such cases.
Cookies and Tracking Technology
Cookies and similar technologies are used to keep the 222bet platform running and to improve the user experience.
5.1 Essential Cookies
These cookies are essential for keeping login sessions active, security verification, and running core functions. Disabling them may cause the platform to not work properly.
5.2 Analytical Cookies
These help improve the platform by analysing how much time is spent on each page, which features are used most, and so on. This information is analysed in aggregate form, not individually.
5.3 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, some services may be limited as a result. During your first browsing session, you can give or withhold consent through our cookies banner.
Data Security Measures
222bet has put in place technical and organisational measures to keep your personal and financial information secure.
6.1 Encryption and SSL
All data transmitted on the platform is encrypted using SSL (Secure Sockets Layer) technology. Passwords are never stored directly — they are protected with strong hashing algorithms.
6.2 Access Controls
Only authorised staff can access user information, and every access event is recorded in a log. Internal data access is governed on a need-to-know basis.
6.3 Security Reviews
Regular security testing and vulnerability assessments are conducted. If a data breach occurs, we will notify the affected users as quickly as possible.
Please note: You also have a role in keeping the platform secure — use a strong password, do not share your login details with anyone, and let us know if you notice any suspicious activity.
Data Retention Period
222bet does not retain information beyond what is necessary. The main data retention principles are described below:
7.1 Active Accounts
All relevant information is retained while an account is active. Even after an account is closed, some information may be kept for a set period to meet legal obligations.
7.2 Financial Records
Transaction records are retained for a long period because they may be needed for financial audits and dispute resolution. They are securely deleted once the specified period has passed.
7.3 Inactive Accounts
Information on accounts that have been inactive for a long time is reviewed and, where there are no legal obligations, deleted or deactivated through a defined process.
Your Rights
As a registered user of 222bet, you have several important rights over your own information:
8.1 Right to Access and Correct Information
You can view your stored information at any time and request corrections to any inaccurate data. Some information can be updated directly in account settings; for others, you will need to contact customer support.
8.2 Right to Request Deletion
When closing your account, you can request that your personal information be deleted. However, complete deletion may not be possible for financial records and information covered by legal obligations.
8.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you can opt out at any time through settings or via customer support. However, important account notifications cannot be stopped.
8.4 Responsible Gaming Rights
You have the right to set limits on your account — options are available to take a temporary break or to exclude yourself from the platform permanently. Full details are available in our Responsible Gaming guidelines.
Protection of Minors
222bet explicitly states that this platform is for individuals aged 21 and above only. We do not knowingly collect any information from minors.
An age verification process is completed at the time of account registration. If it is found that information has been collected from a minor, that account and the associated information will be closed and deleted immediately.
For ages 21+: If you suspect that a minor you know is using this platform, please inform our customer support.
Policy Changes
222bet reserves the right to amend this privacy policy as needed. For significant changes, we will send a notice to your registered email address and update the date at the top of this page.
Continued use of our services after a policy change will be taken to mean that you have accepted the updated policy. Answers to general questions about our services and policies can be found in our FAQ section.
Contact and Complaints
If you have any questions, complaints, or requests to delete information regarding this privacy policy, please contact 222bet through the following: